Warranty and Support
1. Warranty Coverage
Warranty periods for Shop Murphy products vary by model. Some products come with a 2-year warranty, while others may have a 1-year or 6-month warranty. Please refer to the specific product details or warranty documentation for the applicable coverage.
Warranty covers:
- Manufacturing defects
- Product not working properly
- Issues caused by internal faults (not external damage)
If any covered issue happens during the warranty period, we will repair or replace the product free of cost.
Our warranty does not cover:
- Physical damage caused by mishandling, drops, or accidents
- Damage due to incorrect installation or power issues
- Water damage (for non-waterproof models)
- Wear and tear from regular usage or misuse
To claim your warranty:
1. Keep your purchase invoice or order confirmation.
2. Contact our support team via:
+91-9680912290
care@murphylightings.com
3. Share the issue along with product photos or videos.
4. Our team will review your claim and guide you through the next steps.
If approved, we’ll repair the item or send you a replacement.
- Our support team is here to help you with:
- Product installation guidance
- Warranty claims
- Troubleshooting lighting issues
- Return, replacement, and general inquiries
Support Hours: Monday to Saturday, 10 AM to 6 PM (IST)
Reach us anytime at:
+91-9680912290
care@murphylightings.com
www.shopmurphy.in