Privacy policy

1. Information We Collect

We collect information to fulfil your order and improve your shopping experience. This includes:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Details: Processed securely through trusted payment gateways (we do not store your card details).
  • Device Information: IP address, browser type, operating system, and cookies to improve website performance.
  • Order History & Preferences: Products you’ve purchased or viewed.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders
  • Send updates about your order, returns, or refunds
  • Provide customer support
  • Improve our products, services, and user experience
  • Send promotional emails (only if you’ve subscribed)
  • We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your data with:

  • Delivery partners for order fulfilment
  • Payment gateways to securely process your payments
  • Service providers like email platforms, analytics tools (e.g., Google Analytics), and hosting providers
  • All partners are GDPR/IT Act compliant and committed to data security.

4. Cookies and Tracking

We use cookies to:

  • Remember your preferences and cart contents
  • Analyse site traffic and improve functionality
  • Show relevant ads via platforms like Google or Meta (Facebook/Instagram)
  • You can disable cookies through your browser settings.

5. Data Security

We take data security seriously and use:

  • SSL encryption on our site
  • Secure payment gateways (Razorpay)
  • Restricted access to personal data
  • However, no method is 100% secure. We strive to protect your information, but we cannot guarantee absolute security.

6. User Rights

You have the right to:

  • Access or correct your personal data
  • Opt-out of marketing communications
  • Request deletion of your information (unless required for legal or transactional reasons)
  • To exercise these rights, email us at care@murphylightings.com

7. Children’s Privacy

  • Our site is not intended for users under 13 years of age. We do not knowingly collect data from minors.

8. Changes to This Policy

  • We may update this policy occasionally. Any changes will be posted here with the updated effective date.

9. Contact Us

  • If you have any questions about this Privacy Policy, feel free to contact:

Shop Murphy

+91-9680912290

care@murphylightings.com
 www.shopmurphy.in