Shipping Policy


Shipping Policy โ€“ Murphy Lights ๐Ÿšš

Fast, Safe & Reliable Delivery Across India ๐Ÿ‡ฎ๐Ÿ‡ณ

We ensure your lighting products reach you quickly, safely, and hassle-free.

๐Ÿš€ Quick Highlights :ย 

โœ… Free Shipping on Most Orders

โœ… Fast Dispatch within 24โ€“48 Hours

โœ… 3โ€“7 Days Pan India Delivery

โœ… Live Order Tracking

โœ… Secure Packaging for Damage Protection

1. Order Processing

  1. Orders are dispatched within 1โ€“2 business days
  2. Orders placed on weekends/holidays are processed next working day
  3. During peak sales, slight delays may occur (we keep you informed)

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2. Delivery Timeline

  1. Metro Cities: 3โ€“5 business days
  2. Other Locations: 4โ€“7 business days

    Delivery may vary due to :ย Remote locations | Courier service availability | External factors (weather, strikes, etc.)

3. Shipping Charges

  1. FREE shipping on above order value Rs.800/-
  2. Any extra charges (if applicable) are shown clearly at checkout
    ๐Ÿ‘‰ No hidden costs

4. Real-Time Order Tracking

Once shipped, you will receive:

  1. ๐Ÿ“ฆ Tracking ID via SMS & Email
  2. ๐Ÿ”— Live tracking link

5. Cash on Delivery (COD)

  1. Available on selected orders
  2. Not available above โ‚น1800
  3. Verification may be required before dispatch

    ๐Ÿ‘‰ย Tip: Prepaid orders are prioritized for faster dispatch

6. Delivery Attempts & RTO

  1. Courier will attempt delivery 2โ€“3 times
  2. Orders may be returned (RTO) if: Incorrect address |ย Customer unavailable | COD refused

ย  ย  ย  ย ๐Ÿ‘‰ For repeated COD refusals, future COD orders may be restricted

7. Delays (If Any)

  1. While we aim for fast delivery, delays can happen due to:
  2. High demand (sales/seasonal rush)
  3. Logistics challenges
  4. Unexpected disruptions
    ๐Ÿ‘‰ We appreciate your patience ๐Ÿ™

8. Damaged / Missing Items (Priority Support)

If your order arrives damaged or incomplete:

  1. Contact us within 24 hours
  2. Share unboxing video/photos
    ๐Ÿ‘‰ We ensure quick replacement or resolution

9. Correct Shipping Details

Please double-check:

  1. Address
  2. Phone number
    ๐Ÿ‘‰ Murphy Lights is not responsible for delays due to incorrect details

10. Need Help? Weโ€™re Here for You

  1. ๐Ÿ“ง care@murphylightings.com
  2. ๐Ÿ“ž +91-96809-12290 (Call/WhatsApp)

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