Shipping Policy


Shipping Policy – Murphy Lights 🚚

Fast, Safe & Reliable Delivery Across India 🇮🇳

We ensure your lighting products reach you quickly, safely, and hassle-free.

🚀 Quick Highlights : 

✅ Free Shipping on Most Orders

✅ Fast Dispatch within 24–48 Hours

✅ 3–7 Days Pan India Delivery

✅ Live Order Tracking

✅ Secure Packaging for Damage Protection

1. Order Processing

  1. Orders are dispatched within 1–2 business days
  2. Orders placed on weekends/holidays are processed next working day
  3. During peak sales, slight delays may occur (we keep you informed)

 

 

2. Delivery Timeline

  1. Metro Cities: 3–5 business days
  2. Other Locations: 4–7 business days

    Delivery may vary due to : Remote locations | Courier service availability | External factors (weather, strikes, etc.)

3. Shipping Charges

  1. FREE shipping on above order value Rs.800/-
  2. Any extra charges (if applicable) are shown clearly at checkout
    👉 No hidden costs

4. Real-Time Order Tracking

Once shipped, you will receive:

  1. 📦 Tracking ID via SMS & Email
  2. 🔗 Live tracking link

5. Cash on Delivery (COD)

  1. Available on selected orders
  2. Not available above ₹1800
  3. Verification may be required before dispatch

    👉 Tip: Prepaid orders are prioritized for faster dispatch

6. Delivery Attempts & RTO

  1. Courier will attempt delivery 2–3 times
  2. Orders may be returned (RTO) if: Incorrect address | Customer unavailable | COD refused

       👉 For repeated COD refusals, future COD orders may be restricted

7. Delays (If Any)

  1. While we aim for fast delivery, delays can happen due to:
  2. High demand (sales/seasonal rush)
  3. Logistics challenges
  4. Unexpected disruptions
    👉 We appreciate your patience 🙏

8. Damaged / Missing Items (Priority Support)

If your order arrives damaged or incomplete:

  1. Contact us within 24 hours
  2. Share unboxing video/photos
    👉 We ensure quick replacement or resolution

9. Correct Shipping Details

Please double-check:

  1. Address
  2. Phone number
    👉 Murphy Lights is not responsible for delays due to incorrect details

10. Need Help? We’re Here for You

  1. 📧 care@murphylightings.com
  2. 📞 +91-96809-12290 (Call/WhatsApp)