Terms of service
1. General Information
- Shop Murphy is an online store owned and operated by Murphy Lightings.
- These terms apply to all users of the website, including browsers, buyers, and vendors.
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We may update or change these terms at any time. Please review them regularly
2. Product Information
- We make every effort to display product details, images, and descriptions as accurately as possible.
- Colors may vary slightly depending on your screen.
- Product availability and pricing may change without notice.
3. Orders
- All orders placed through shopmurphy.in are subject to acceptance and availability.
- Once an order is placed, you will receive a confirmation email.
- We reserve the right to cancel or refuse any order if:
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- The product is out of stock
- Payment is not completed
- There is an error in product pricing or description
- Suspected fraud or misuse of the site
4. Payments
- We accept secure payments through trusted gateways.
- All prices are in Indian Rupees (₹) and include applicable taxes.
- In case of failed payments, orders will not be processed.
5. Shipping & Delivery
- Orders are processed within 1–2 business days.
- Delivery usually takes 3–7 business days.
- Free shipping is available on orders above ₹999.
- Tracking details will be shared once your order is shipped.
Read full shipping policy here (optional link to shipping policy page).
6. Returns, Cancellations & Refunds
- Returns accepted within 7 days of delivery for damaged, wrong, or defective products.
- Cancellations are allowed only before dispatch.
- Refunds are processed within 5–7 business days after product inspection.
Read our return and cancellation policy here.
7. Warranty
- Warranty periods for Shop Murphy products vary by model. Some products come with a 2-year warranty, while others may have a 1-year or 6-month warranty. Please refer to the specific product details or warranty documentation for the applicable coverage.
- Warranty covers manufacturing defects only.
- Physical damage, misuse, or incorrect installation is not covered.
Full warranty details here.
8. Intellectual Property
- All content on this website—including text, images, logos, and product designs—is the property of Murphy Lighting.
- You may not copy, use, or reproduce any content without written permission.
9. Limitation of Liability
- We are not responsible for any indirect or accidental damages resulting from product use.
- Our liability is limited to the amount you paid for the product.
10. User Conduct
When using our website, you agree not to:
- Post or share false or harmful content
- Attempt to hack, modify, or disrupt the website
- Use the site for unlawful purposes
11. Privacy
We respect your privacy. All information you provide is protected as per our Privacy Policy.
12. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
13. Contact Information
If you have any questions about these terms, feel free to contact us:
Phone/WhatsApp : +91-9680912290
Email : care@murphylightings.com
